One DJs asks: I just recieved a cancelation for my only wedding in August so far. So I kindly asked the bride “Why?” She replied that the Family wants to do it.” I was within her budget.
Tony H. Lackie said: “This will happen if you either don’t have a financial commitment from the client like a deposit, or your rates are already really low. What happens is this client already wasn’t committed to you but “hired” you. They had no skin in the game, and as soon as a family member offered to do it they said yes!
“Going forward, I would raise your rates a bit. And have them committ at least 25% to hold the date. Get a contract that states its non-refundable so they consider their options before booking and won’t walk away so easily. If you passed on inquiries for that date then it does suck…if not then just hustle and find another event.”
Scott Demarko said: “There’s some advantages to increasing your rates beyond the profit side of it. The non-refundable deposit of most of our events is more then “family” would volunteer to do the gig for. Can’t say I’ve ever had a cancellation for family or any other reason other then Covid.
“Whatever you charge add $500 and increase your deposit and that will keep these scenarios out of your path.”
Rachel Lynch said: “Going forward, I’d highly suggest getting a financial commitment before holding any dates for anyone. It’s common industry practice and will protect you from situations like this. Remember your dates are your inventory. Protect those dates for serious clients who want to book you with a retainer. The amount upfront should be enough to discourage them from doing this.
“I know it can be frustrating to have things like this happen. It’s hard to put a price on lost opportunity and word of mouth. Every event matters.”
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